PRIVACY POLICY
Last Updated: September 2026
Make That Song respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, purchase a custom song, or communicate with us.
INFORMATION WE COLLECT
When you use Make That Song, we may collect information you voluntarily provide, including:
Your name and email address
Billing and order information
Names and information about the person receiving the song
Stories, memories, relationships, dates, locations, inside jokes, and other personal details you provide for songwriting purposes
Musical preferences and creative instructions
Photographs or other materials you choose to provide
Communications, feedback, revisions, and approvals related to your order
We may also automatically receive basic technical information when you visit our website, such as browser type, device type, IP address, referring pages, and general website usage information.
HOW WE USE YOUR INFORMATION
We use the information you provide to:
Create and personalize your custom song
Write and revise lyrics
Produce and deliver your finished song
Process and manage your order
Communicate with you about your order
Provide customer support
Maintain appropriate business and order records
Improve our website, services, and customer experience
Prevent fraud, abuse, or misuse of our services
Comply with applicable legal obligations
PERSONAL STORIES & MATERIALS
Creating a personalized song may require you to share personal information about yourself or other people.
We use these stories, memories, names, photographs, and other materials only as reasonably necessary to create, revise, produce, deliver, and support your order.
Please avoid submitting highly sensitive information that is not necessary for creating your song.
You are responsible for ensuring that you have the right to provide any photographs, recordings, written materials, or other content submitted to Make That Song.
AI-ASSISTED MUSIC PRODUCTION
Make That Song may use AI-assisted technology and third-party music-production services as part of our creative process.
Information necessary to create your song, including lyrics or musical instructions, may be processed through these services.
We make reasonable efforts to limit the personal information shared with third-party production services to what is necessary to provide our service.
PAYMENT INFORMATION
Payments may be processed by third-party payment processors.
Make That Song does not need to directly store your complete credit or debit card information when payments are processed through these providers.
Payment processors may collect and process information according to their own privacy policies and terms.
SERVICE PROVIDERS
We may use trusted third-party service providers to operate our business, including services for:
Website hosting
Payment processing
Forms and questionnaires
Email and customer communication
File storage
Music production
Business automation and order management
These providers may process information as necessary to perform services on our behalf and are subject to their own privacy policies and terms.
MARKETING & YOUR PERSONAL STORY
Purchasing a song from Make That Song does not automatically give us permission to publicly use your personal story, photographs, finished song, testimonial, or other identifiable materials for advertising or promotional purposes.
If we would like to feature identifiable customer content publicly, we will seek permission when appropriate.
Giving or declining marketing permission does not affect your ability to purchase our services.
COOKIES & WEBSITE ANALYTICS
Our website and service providers may use cookies and similar technologies to operate the website, remember preferences, understand website traffic, and improve our services.
Some third-party services may also use cookies according to their own privacy policies.
You may be able to control cookies through your browser settings or any cookie controls provided on our website.
HOW LONG WE KEEP INFORMATION
We may retain order information, correspondence, creative records, song files, licenses, and related materials for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, protect our rights, and comply with legal obligations.
We may delete information when it is no longer reasonably necessary for these purposes.
INFORMATION SECURITY
We use reasonable administrative and technical measures intended to protect the information entrusted to us.
However, no website, internet transmission, electronic storage system, or third-party service can be guaranteed to be completely secure.
CHILDREN'S PRIVACY
Make That Song is not intended for children under 13 to independently purchase or use our services.
We do not knowingly solicit personal information directly from children under 13 through our ordering process.
Customers may provide information about children when creating songs for family members or other appropriate personal purposes.
YOUR PRIVACY REQUESTS
You may contact us to ask questions about personal information associated with your order or to request correction or deletion of information we maintain about you.
Some information may need to be retained when reasonably necessary for legal, financial, security, licensing, dispute-resolution, or business-record purposes.
THIRD-PARTY LINKS & SERVICES
Our website may contain links to or integrate with third-party websites and services.
Make That Song is not responsible for the privacy practices of those third parties. Their collection and use of information are governed by their own privacy policies.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a revised “Last Updated” date.
CONTACT
Questions or privacy requests can be sent to:
Make That Song
New York, United States